Refund And Return Policy
At Cherriyo, we prioritize customer satisfaction. If you are not completely satisfied with your purchase, you may request a refund or exchange under the following conditions:
- Refunds and exchanges are accepted within 7 days of purchase
- The item must be unused, in its original packaging, and accompanied by proof of purchase
- Refunds will be processed back to the original payment method within 2~3 business days after approval
- Return shipping costs are the responsibility of the customer unless the item is defective or incorrect
- Customers must return the product at their own expense to our warehouse at G Magnolia Park B-76 for a refund or exchange
- For refund requests, please contact our support team at Support@cherriyo.com